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Help Center

Find answers to common questions and get the help you need.

Your Security

Protect your account, payments, and personal information.

How do I keep my Adepa account safe?

Use a strong unique password, sign out on shared devices, and never share one-time codes or passwords. Adepa staff will never ask for your password.

I think my account was compromised.

Change your password immediately in Account security, review recent orders, and contact support if you see unfamiliar activity.

Where can I learn more about shopping safely?

Visit the Safety Center for guidance on scams, secure payments, and reporting suspicious activity.